Growth Friction Assessment
Find the friction slowing growth before it shows up in the revenue.
A focused assessment for retail and consumer leaders. In about three weeks, we find where decisions, handoffs and alignment are costing your business speed, and your team leaves with a plan to fix it.
Fixed fee, scoped on the fit call. Built on Operating by Design.
What we look for: the handoff where work stops moving
Where growth gets stuck
Late decisions
The same calls get revisited meeting after meeting.
Broken handoffs
Cross-functional work stalls between teams.
Misaligned priorities
Busy teams that are not moving together.
Slower execution
Launches slip and growth costs more to produce.
How it works
About three weeks, start to plan
01
Listen
Week 1
Up to six interviews across the functions involved.
02
Map
Weeks 1 to 2
Decision flows and handoffs made visible.
03
Diagnose
Week 2
Where the breakdown costs the most, and why.
04
Plan
Week 3
A half-day working session with your leadership team.
What you walk away with
Your 90-Day Acceleration Plan
Built with your leadership team in the working session, so the people who own it helped write it.
1
A clear picture of the friction
A findings memo plus a decision and handoff map, current state against target.
2
Prioritized fixes with accountable owners
Named decisions, each with one owner.
3
Checkpoints at 30, 60 and 90 days
A baseline to measure progress against, plus a 30-day check-in.
After the assessment
If the plan calls for more
Many teams run the plan on their own. When they want support, there are two ways to continue.
Advisory Access
A senior operator in your corner while your team runs the plan. Two working sessions a month, with direct access in between.
Design & Activation
A scoped project to redesign decision rights, handoffs and operating rhythms, then put the model in the hands of the people who run it.
Tell me where it feels slow.
Thirty minutes. No pitch deck. You leave knowing whether the assessment is the right next step.
Book a 30-minute fit call